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Cash out requirements


Cash out requirements
A customer may request for payment if he/she has fulfilled the following requirements:

  1. If the customer used a credit card (Visa MasterCard, Central Coin, or FIREPAY) at any point, he/she must send theCredit Card Authorization Form, together with any additional required documentation. 

  2. The customer must have fulfilled the wagering requirements based on the bonus given to him on a deposit.

  3. The amount of the withdrawal requested must NOT be equal or less than the non-cashable bonus.

  4. For any cash outs resulting from free chips, the customer must provide a valid form of ID.

Cash out Schedules
Cash out requests will take approximately 7 to 15 business days depending on the method of deposit used. 

Regular Customers:
Deposits coming from:

a)
Credit or Debit card (Visa/Master): will take approximately 7-15 business days.
b) Other Methods: will take approximately 7 to 15 business days.

VIP Customers:
Deposits coming from:
a) Credit or Debit card (Visa/Master): will take approximately 5-10 business days.
b) Other Methods: will take approximately 3-7 business days.

Remember: Checks are sent only twice a month, so payout may take up to 15 days or more. Fees are deducted from the approved payment.

Note: VIP customers must use their VIP account to benefit from their VIP privileges.




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